J&J HVAC Services

We bought a brand-new construction home in January. Since then: a. We experienced an issue with our HVAC not cooling the house back in April. J&J was sent out, they spent a few minutes in our basement, waved good-bye and said, "all set!". When my husband said "but it's still blowing warm air. Can you test the air coming out with an infrared thermometer?" he said "I don't have one. Bye." (yes, he was here with his entire work van). b. We got in contact with our builder who sent them back out. After a few minutes downstairs, he said it just needed to be charged with some refrigerant. (I likely don't need to point out that a three-month-old system should not have to be charged). c. About a week later, we found a large amount of water under the furnace unit in the basement and J&J was sent bac