JL Solid Stone Inc

My wife and I went to the business location where we met Shannez in reference to purchasing countertops for our home. The experience was fantastic. She was very helpful and knowledgeable about what we were looking for and very professional. After deciding on the countertops for our kitchen, bathroom, pantry and laundry a date was given for the measurements to be taken. Alexander showed up on time and did a great job. His experience helped us with some decisions that were made for our benefit to which we were grateful. A few days later Frank and the installation crew came in and once again everything went great. They were very professional and assisted with the placement of our vessel sinks and faucets which were put in a specific location that my wife wanted. The whole time all of this was

We had a very good experience with Bob (Graybill) at JL Solid Stone for our kitchen and bathroom countertops. He was very kind, informative, honest, and helpful throughout the whole process. Whenever there was a hiccup, he took great care of us and assured us that we would get the best quality product, install, and results we were looking for. Thank you Bob for your professional and down to earth customer service towards us, we really appreciate all that you did to make our kitchen complete!

Everything went well as well as we’d hoped with replacing our kitchen counters. Our salesperson, Bob, was easy to work with and responsive to our concerns and requested changes. He followed up with us often throughout the process and spent considerable time helping us plan the flow of the stone in our complicated kitchen layout. Frank did a thorough job of templating which resulted in a quality outcome. The installers were efficient and professional. I recommend this business for quality workmanship and value.

Not very happy.. I purchased granite countertops for my kitchen and have a few issues. Right after the install I realized the gaps around my stove are way off and uneven. I decided to live with it and would put rubber trim around the stove to cover it. Fast forward a year my island is starting to crack.... now I'm just fully disappointed with the counters all around. It's conveniently right outside their "warranty period." I emailed jlstone and was told to call a repair guy and see how much he would charge to fix my counters. That's crazy to spend almost 3k on countertops to have these kind of issues so soon. I really regret my purchase and it makes me sad... Hopefully when I get these terrible counters replaced, I can find a company that better stands behind their work.

Meeting Sheenez from JL Solid Stone was a highlight of moving from NJ to SC. Her customer service was excellent. She took her personal time and took me to Charlotte NC to pick out quartz stone for my kitchen, 3 bathrooms & bar area. This family owned business is truly family from uncles to cousins to sister in laws they all work together. They were knowledgeable to every detail of this project. They were on time and communicated when needed. My kitchen was basically done faster than expected. My pictures are proof of the quality of there work.