John Grace Restoration - Muskegon

Norton Shores, MI · Fire damage restoration service

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Norton Shores
#5
of 28 home service pros
City Percentile
52%
rating percentile
Address
John Grace Restoration - Muskegon, 3524 Green St, Norton Shores, MI 49444
Phone
(231) 571-9501
Website
www.john-grace.com

John Grace Restoration - Muskegon is a home service pro located in Norton Shores, MI. It is one of 28 home service pros listed in Norton Shores. Its 4.8-star rating is above the Norton Shores city average of 4.6 stars. It ranks #5 among Norton Shores home service pros by combined rating and review volume. There are 10 photos associated with this location.

About John Grace Restoration - Muskegon

John Grace Restoration & Construction provides expert fire and water damage restoration services for residential, commercial, and institutional clients across West Michigan. Whether you're facing storm flooding, sprinkler system leaks, or smoke and... More

Customer Reviews

★★★★★ 5.0 Michael P · Jan 2026

We had a very nice experience with John Grace Restoration. They were very respectful of our home and they worked to accommodate us and our schedules. We are appreciative. Super cool folks and comfortable with having them in our space. (And we all know it's not always comfortable having strangers in your home). We had water damage from a small flood so not the biggest job but still very disruptive to our lives. We felt like the staff at John Grace understood that and worked to complete the work as quickly as possible. We'd use them again!

★★★★★ 5.0 Kim Kryger · Dec 2025

John Grace made a step by step plan from the day we called them after a basement pipe burst, and our whole (almost finished) basement flooded. We were given a contact person through each step of the restoration. Each John Grace employee was prompt, courteous, and skilled at their trade. They were concerned and knowledgeable to assist us in handling problems we faced along the way. Reminder texts and e-mails were sent often to keep us in the loop of what to expect each week through the restoration. JG worked well with our insurance through mitigation until the end! We are so pleased with the work done, and we are grateful to God for leading us to John Grace! We highly recommend this restoration company!

★★★★★ 5.0 Deborah Klein · Apr 2025

Lars, Elijah, Chris and Brayden, did a nice job with the demolition and clean up of the damage done to our floors/ceiling/drywall/window area when our upstairs toilet failed and flooded the house. Everyone that we have encountered or spoken to at John Grace Restoration have been very kind, professional and have answered our questions.

★★★★★ 5.0 Trenton Dunn · Sep 2025

Our water heater completely drained all of its water, flooding our basement storage room, and the adjacent rooms. Chris and Gage did a phenomenal job getting the drying process started and explaining it all to me! We are 100% dry 3 days later with minimal damage! So thankful for John Grace!!!

★★★★★ 5.0 Therese Secord · Jul 2024

John Grace Restoration was fantastic. All the guys were courteous and very friendly. The work was top notch and done with care. They created a schedule and stuck to it. I was kept updated and well aware of what steps were happening. Jeremy and his crew are the best. Super professional and reassuring throughout the whole. I would not hesitate to recommend Grace Restoration for any construction need. Sincerely, Terri Secord

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fire damage restoration serviceBuilding restoration serviceGeneral contractorMold makerWater damage restoration service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.