Johnny - Mercer Island Overhead Door Specialist

They showed up on time and adjusted my door's tension springs perfectly. It’s so much easier to open manually now. Highly professional and detail-oriented.

We had them out to convert our old extension spring setup to a safer torsion spring system. The tech explained the benefits in terms of durability and safety before starting any work. He removed the old hardware, installed the new torsion tube and springs, and carefully balanced the door. He also tested the opener to make sure it was properly calibrated for the new setup. The door feels smoother and more secure, and we’re glad we made the upgrade.

The repair went well. The technician was polite, worked quickly, and made sure the garage door was functioning normally before he left. Everything feels reliable again.

Overall this was a very easy experience. Scheduling was simple the technician arrived on time and the garage door works perfectly now. No pressure no upselling just honest work. I would absolutely call them again.

The garage door was moving slower than usual and didn’t feel right. They adjusted it and now it moves smoothly again. Very satisfied with the result.