John's Plumbing & Pumps, Inc

I had a great experience with John’s Plumbing & Pumps. Their team was professional, knowledgeable, and showed up when they said they would. The technician took the time to clearly explain what the issue was and what my options were before doing any work, which I really appreciated. It felt super transparent The repair was done efficiently and everything was left clean when they finished. It’s obvious they know what they’re doing and take pride in their work. It’s not always easy to find reliable contractors these days, but these guys were honest, responsive, and super easy to work with. If you’re in the Lacey or Thurston County area and need plumbing work done, I wouldn’t hesitate to recommend John’s Plumbing & Pumps to anyone

Great experience, start to finish. Aaron was professional and engaging and went over all options before starting work, including testing our water. The installation team was great as well. Friendly, informative, and efficient. We were using another company for our water filtration service, but John's is a huge improvement in customer service, product knowledge, and all around savings. HIGHLY recommend!

We lost our water abruptly after I changed out the inline filter on Thanksgiving day. No apparent reason. I had done some preliminary troubleshooting but finally concluded it was probably the well pump. I contacted John’s Plumbing and Pumps on Thanksgiving night assuming I’d be leaving a message. To my surprise Aaron answered my call. Who answers their phones on a holiday? He said he’d be out the next morning. Aaron arrived and confirmed the tests I had done earlier. He concluded it probably was the well pump and he replaced it. Still no water. After some discussion we concluded it might be a break in the supply line under the house. We found the break and Aaron repaired it. I was very pleased with Aaron’s knowledge and professionalism. When I need plumbing work done in the future I’ll b

Two knowledgeable guys DJ and TJ. I had a leak in the craw space under my kitchen, which they repaired. However I also decided to get the plumbing evaluation of the whole house, since I’ve had leaks before. Sure enough there was a small leak to my laundry room, which was easily repaired when I had questions about my pump and well, which have not been inspected in years. So the two leaks were repaired, and I got lots of useful about the pump, the hot water heater, and even about toilets and sinks, which I am planning on changing out as part of my further renovation. Excellent service!

Huge Thanks to John’s Plumbing & Pumps Inc. My bathroom sink was blocked. The two technicians were professionals, cleared the clog efficiently, super friendly, explained everything clearly. I highly recommend them for any plumbing emergency.