Johnson Air

Had a wonderful experience with Johnson Air that I had to leave a review. Our unit quit on us during a heat wave, and they were extremely knowledgeable, kind, fast, and efficient. In 110 degree weather Patrick the service tech was seriously great. Worked with such a positive attitude and with a smile on his face despite the extreme heat. We also spoke with another Patrick F. in management who went above and beyond for us to make sure we were taken care of and went the extra mile. 1000/10 for both of those guys!! I can’t say enough amazing words about them and they got a forever client out of us.

They are completely unprofessional and lie . I reported ac fan issue Technician come check and said everything is normal which was NOT normal. Also he stated that my ac unit 10-15 years under warranty nothing needs to worry. If i ever feeling like fan noise is so loud i can call them back again. I called after few years when someone specialist come in my house and noticed same issue which already had been issue from the starting and had been reported already. I was like i already reported this same issue this company told me its normal. I called back Amy and Mike. They were super argumentative and said they do not care what technician promised or told to customer. They said they do not cover the same issue or problem under warranty and they do not care what their technician told and advi

They installed a unit on the house and it is still under warranty. It developed a leak and they ordered a part and fixed it. 16 days later it stopped working again. It has another leak. The part will take 6-10 business days to get. This is the modern world, you can get anything overnighted. But they will not budge so in the middle of July we do not have AC. They won't return our calls. This weekend is forecast 102, 106, 102. I will not recommend Johnson Air for anything.

I called and asked to be put on the schedule for AC and heating service. I told them that I was not in any hurry that anytime on into the future was fine...no emergency at all. They said...sorry, we won't schedule anyone now we're too busy. Again I explained that I was in no hurry...anytime would be fine...they refused to even put me on their schedule!!! So much for these guys...they're off my list and being in a rural area...they will probably soon be off a lot of lists out here!!! I get it though...they don't care!

Had a problem I couldn’t figure out with my AC controller. Mike came out, fixed it, even changed my air filter. All on time and, as they say, under budget. Two thumbs way up. I trust them.