Johnstone Supply

I called at 11:20am, I was on hold for 40 minutes, when Johnstone closes at 12:00pm. I was on hold all the way until they close.

I have had an account there for over eight years. Every time that I ever went to make a purchase one particular white guy was so nasty every time that I shop there.But today February 6 was the worst before I could say hello a white guy went ham on me. He said People watch YouTube come here thinking they can fix a furnace. What right did he have to even make that comment and what do YouTube have to do with anything. I checked him.The white guy was so mad that he called to check on the HVAC license that had expired.So I take it he’s the manager or owner son because no one could put up with that behavior on any job. I called to complain to a manager and told him yes, the HVAC was expired on the account, we can get that fixed tomorrow. Can that nasty rude personality of the person at customer

This business is only FOR LICENSED MECHANICAL CONTRACTORS ONLY!! Nevertheless my family has been doing business with Johnstone for generations!!! An we will continue to,great prices and better staff!!

I have a very bad customer service very rude I will never buy anything from Johnstone anymore Never will come back again

Terrible customer service, I will never go back to that store.