Johnstone Supply

Called to make sure part was in stock and won't even answer that question in store or in person unless an account is made. Why have a store of you can't buy products. Wow

I drive one hour to get cleaning liquid for the AC. I have the license. I just don’t have a set of account with them and they say you they cannot sell it to me because I don’t have account with them. I understand if Freon or AC or motor I need the account for the but buying the liquid that’s stupid

You lost my business. Only see to contractors, to bad, local business lost to an online order that won't refuse doing business with a local homeowner. Such a pity this good ole boys club for parts still exists.

Terrible customer service, man on the phone didn't even listen to the request then goes on to tell me that he can not sell me the parts anyhow. I am the facilities manager of a very large church and we do our own maintenance work to know that this company wont sell part to even the church just goes to show how awful their service truly is.

Dont act like they could care less if they sell anything .Been in the apartment business for 20 yrs making heating and air conditioning repairs never had such a dismissive attitude.I will never do business there,went down the road had a great experience and the parts needed with a smile and a thank you for your business,this place could learn a thing or two from them!