Jones Mechanical, Inc

Kevin was fantastic from start to finish. We had our shower completely replumbed and a new sink installed in the laundry room, and the whole process was smooth and stress-free. The service was prompt, professional, and well-organized. They were able to get us scheduled and complete the installation within the same week, which we really appreciated. The quality of the work was excellent, and everything looks and functions perfectly. Highly recommend Kevin for any plumbing needs!

I tried going to another plumber in Red Oak before Jones they eventually quit responding to me and didn't come out to do the work. I heard good things about Jones Mechanical so I decided to give them a call. I'm so glad I did because have never been more satisfied with a service in my life. They came out right away to do a bid for my insurance to get my service line repaired. They were amazing at communication and staying on top of everything. Jones mechanical communicated everything with my insurance. They answered every question I had and explained everything in such great detail. When parts were further out that they needed to get in they called me to let me know. Once the job was finished they checked in with me to make sure everything was going well. I will definitely be going to Jone

The guys at Jones are always on time. They have all been friendly and know what they are talking about. It seems they are always trying to get me to purchase some other service though. They would know what I need better than I, but would rather they let their excellent work speak for itself without giving me jiffy lube vibes sometimes.

Called them to install a new gas line from outside to inside all the way to the furnace. technician was great and was more then okay paying for the repair paid cash on the spot $800 however when I called to get the pressure test tag that the gas company was required to turn gas on was told there new lines was not tested and that they wanted more money to come test the line. I would think for $800 you would guarantee your work or pressure test a new gas line to insure safety of your client but it was never done not amused that they don’t Pressure test or guarantee their work seems like a safety issue!

Chase arrived on time, introduced himself and went right to work . He was very professional and polite, answering my many questions. After furnace maintenance , he assessed my home for a new ac unit and when discussing the options, I felt no pressure. I truly appreciated the time he took with me. I have to mention , he was tolerant of my pup who knows no stranger. Thank you, Chase for your time and professionalism.