J's Pools & Spas

I used J’s for my monthly pool maintenance and I highly recommend them! They are professional, and straightforward. The folks that did my maintenance service were proactive, they let me know if something needed repairs and they got stuff done quick and well.

We had such a terrible experience. We contracted with J's Pool and Spas for the great reviews. They immediately subcontracted out the work. We had a heater installed by a separate contractor. When the header would not work, it was insisted that we needed to upgrade our gas. I requested a second opinion from J's Pools & Spas and they never came. After paying for a plumber and plumbing upgrade, it still did not work. It took 3 weeks to even come to a resolution after I relentlessly called them and requested help. It turned out it was a faulty unit from the beginning. They are not even fixing it themselves. Jandy's reps will be taking over the job, who knows what that will require. Huge headache for months. I gave J's Pool and Spas ample opportunities to make it right and they did nothing.

Justin was amazing! He reprogrammed our system to again connect the equipment and phone app. He was responsive, educational and drove from Katy to Galveston to help us. He came back a third time to clean the filters and ensure everything was working properly! Justin went to bat for us with Hayward to replace the brain of the computer at no charge to us. Thank you Justin!!

Working with Justin and J's pools and Spas was an incredible experience. He worked with our home builder on designing the perfect outdoor oasis for our new home. His crew was professional and kept our yard clean a free of debris during the pool build. He was available to answer all of our questions and helped us pick out the most up to date equipment on the market. We are so thrilled with the workmanship and attention to detail with this new project. We have built before at another property with another company and were not 100% satisfied. He made sure to take those concerns into the design of our new pool, and had so many great suggestions for our new build. Thank you Justin and your team we are so excited for the many memories we will get to make with our new pool and spa!

J’s really helped us bring our ideas of building our dream pool to reality! The process was smooth and they were so easy to work with, even with our ideas. They had great suggestions and were always willing to help throughout the building process to perfectly coordinate our new pool. Justin and his team were always available to answer any and all of our questions and even popped over to the house in person when needed. We could not be more pleased with our final result and how seamless the entire process was!! I would highly recommend J’s to anyone who is looking to build and design their dream pool!