K & C Appliance Repair, LLC.

I'm writing this review because I feel I was treated fair. I can't remember the dudes name, but he came out and repaired my dryer. Also, he informed me on why it failed and how to prevent it from happening again. After cleaning out the discharge pipe as recommended, I haven't had a problem since. Was the bill more than I expected? Well yeah, everything is expensive. I didn't mind paying the man, after all, he provided me a service and did a good job, and he has to make money too. Will use again.

I told KG when he arrived that I had done diagnostic on fridge and the ice maker needed replacing. He laughed at me. Worked on fridge 10 mins. Said it was frozen water in line and ice should start making soon. And I looked and it wasn’t even turned on. So I turned it on and it still does not work. He was contacted through whirlpool who obviously doesn’t look at reviews ha! Well I refuse to let him continue robbing whirlpool and it’s customers.

This company sent one worker to my house that didn't know how to use an allen wrench to tighten the Fridge handle. This company was at my home 13+ times for the same problem in the 5 years of warranty for my fridge. Turns out there was a recall on the defective part that they never checked. I never got a certified repair person until my warranty was expired.

Lowe's sent a tech out to repair our washer. The tech who came out was very nice and tried his best but ran into trouble. He called his boss for help. I could hear his boss names Kenneth Goodman being hateful to the tech. He said there was nothing else they could do for us, for us to contact lowes. My husband got on the phone with him and he was beyond rude!! We got his information and my husband hung up. The man called his tech back and said "put their machine back together, get the hell out of there and we aren't going back!" We heard him say that. The poor tech, was speechless. This company is terrible!! I highly do not recommend. The response from the owner on other reviews was is so unprofessional and uneducated. It's a shame, I am a local business owner and I would never treat a cus

Can't get a live person on the phone, can't leave a message. You must email to communicate with them. I sent an email asking them to call me to coordinate a date/time for an appointment. Never received a call, but on the day I had asked for an appointment received a phone call at 8:20am and was told I had an appointment at 9am. Was unable to leave work. Rescheduled, took the morning off after they told me told me they had put me on for an early morning appointment (I still wasn't given a time farm for the appointment). This time I received a call telling me my appointment slot was from 11am-3pm. Asked home warranty company to change my service provider. Poor customer service, poor communication, and they act like all of this is your fault. Seek your service elsewhere.