Kelly-Fradet Lumber

I was desperate to get a replacement door for a Fabuwood cabinet that had gotten damaged and needed it in time for a showing of our house which will be listed for sale soon. Diane was absolutely great!! Helpful, quick and went to bat for me to get this as quickly as possible!

Great customer service a little pricey Quality material

My wife and I recently finished a kitchen remodel which included new kitchen cabinets, countertop, backsplash and appliances. After interviewing several kitchen remodel stores we chose Kelly Fradet. We have dealt with several construction projects in the past including two major additions to our house but I can honestly say this was the most seamless well organized and pleasant experience we have ever gone through. Diane B walked us through the project from day one and maintained communication throughout ensuring everything was completed in a timely fashion. She helped us with the numerous styles, paint colors, countertop selections and even hardware choices. The installer Kurt was excellent at his craft, always punctual and communicated the plans perfectly. Everything came out beautiful

Worked with Deb in the East Longmeadow office on our new home build for our windows and doors. She is the most rude, jarring, condescending person I have ever met. Does she speak to everyone like this? You want someone with patience who is going to provide you with options and walk you through the experience and guide you not someone who is going to talk to you like you’re an idiot. Trust me, stay far away from her if you know what’s good for you.

Good prices and much better quality than the big box stores. The staff are super knowledgeable and helpful. The knowledgeable staff are a huge asset and the perfect tools to help make all your projects perfect. Going anywhere else, there are so many locations, is cheating yourself. It’s so nice to purchase lumber and have it be great quality, not all warped and checked. Everyone from the people at the counter all the way to the delivery drivers are super friendly and very accommodating. Definitely recommend and will use Kelly Fradet for all future projects! Thanks