Ken Brown & Sons Inc

Extremely rude and argumentative sales/service associate (Todd) for no reason. Only come here if you want to be talked down to and treated with sarcasm and disrespect. Ironic that the sign at the counter states, "people won't have time for you if you are always angry or complaining"; maybe follow your own advice or take your sign down... Or, even better, if you don't want to deal with (educate) members of the public, then close your shop

I came here some time ago with a simple plumbing issue. Though I was looking forward to some decent customer service like a normal person would expect, instead, I wasn't greeted nor helped immediately. Had to wait 12 minutes because your store associate, Todd likes to prioritize conversations with others before work apparently. When I was finally acknowledged, his behavior towards me seemed like I don't belong there. Which is fine with me because that's the first and last time I'm ever coming to this place.

Not much space to drive in for unloading trailer. Call the store before arriving. They tell you how to get there and park your trailer. Great guys.

Great service very helpful no waiting

Was very polite and knew exactly what I needed. As a female it’s hard to find this kind of help I was able to text a picture of my problem and the part was ready when I walked in the store! It’s rare these days to find such great customer service ‘ I’ll definitely be a returning customer 😊