King Heating, Cooling & Plumbing

Jerry was very efficient and thorough. He explained everything he did, and he was careful to explain what needed to be addressed in the future. He documented the work he did as well as took pictures. He was not pushy and he was respectful of our association's finantial limitations. He applied coupons available to us. He even took the time to wash the boiler room floor before he left.

I recently had an issue with my furnace short cycling and thought I would call Chicagoland which I had great experiences with prior...then I was told that Chicagoland had merged with King which I was not familiar with. So we had a technician come out for a diagnosis which there were really quick to come out, but it went all down hill from there. The technician comes in and looks at me and begins explains to me based on the manufacturing date, its probably time to buy a new furnace. By looking at the date before diagnosis, it was already a red flag to begin with. I thought it was odd bc I never really had any major issues with this unit before and it hasn't really been giving us any real problems other than regular upkeep. But I was thinking maybe we do, since we've had that furnace since 2

Outstanding service turned a sour experience, palatable. I had my furnace go out in 10 degree weather and after trying the easy fixes I could, I called for inspection. It was $99 for a diagnosis, which was much better than another quote I received. The man who came out and helped was amazing - very personable, empathetic, and seemed to care about getting me the right fix. No shady up charges or predatory tactics we all fear. And to top, I was given a bunch of other advice while watching/waiting. I would recommend to friends and family Pricing: I feel that it was very reasonable for the amount of work (not just turn off and back on, type of fix) and I did not feel “taxed” for it being an emergency (at 1 pm though).

On Thanksgiving day I noticed I had a leak in my kitchen sink. I called Chicagoland heating and plumbing the same night but due to it being a holiday and a recent snow storm, they were unable to come out to the following Monday. When the plumber arrived he looked under the sink for 30 seconds and he then informed me that I needed to replace my entire sink for $1500. I politely paid the $99 service fee and sent the him on his way. I then reached out to a guy on Thumbtack that not only quoted me $300 for the repair but also informed me that if the sink is not affecting the drainage system , it doesn’t need to be replaced. It is so sad to see this company doing stuff like this especially when it’s so close to the holiday and money is tight for everyone in this jacked up economy. 0/10 recom

My repair man was great. He was courteous and efficient. I really appreciated that he put on shoe covers while moving through my house!! He checked everything (I had a grinding noise happening) and now it runs smoothly.