Kleenize Rug Cleaners

They charged over $100 to clearly just take one pass over the rug, lifting up dirt, and redepositing it on the surface. The surface looks far dirtier than before I dropped it off. I will remove this review if they finish the job at no charge.

Be careful if using this company. They will add services on that have not been discussed. I took my rug in for repair and was told it would cost between $10-$70 to repair. When I called to pick up they told me $250. They added cleaning onto the paperwork. Read everything very carefully. I assumed because it was never discussed I was just getting a repair. The man I spoke to yelled at me and even hung up on me. He was extremely rude. I asked him not to yell and he told me I wasn’t listening.

There's a reason why Kleenize has been in business for over 65 years. I had 3 area rugs cleaned recently and the rugs came back looking almost new. They will pickup and drop off as an added service. What's not to love? They are professional and punctual.

The people who work there are nice and they complete the service on time but the service is extremely expensive. I took a 7’ x 9’ area rug in to be cleaned. It cost $70 and the rug looks just as dirty as before I brought it in. It also smells as bad. I strongly suspect that the rug was not cleaned at all. I will NEVER go there again.

Please do not take your cherished rugs to this business. They have terrible customer service. They're quite cold and unfriendly. They only take cash. ?? The 21st century and no credit cards? I took one rug there and I don't believe they even cleaned it. It had the exact same marks with no lightening what so ever as when I took the rug in. When I picked it up I asked them to unroll it so I could see. They refused. That should have been a clue. I think they just took my money. Horrible people. Horrible service. Stay away. Giving them one star is being generous.