Knobel Refrigeration Inc.

Mark and Damon came over to replace a heater and ac. Very professional and did great work. Appreciate their dedication. Managers and staff were also great to get the process going.

At first things were great back in April. Now problems, first I had water leaking out of my furnace. I called and talked with a guy. He told me he knew the problem as it's a reoccurring problem with these furnaces. When a different person came to fix it he "fixed" a problem that wasn't a problem. The problem is condensation on the 1/8" line in the coil, not the line set outside of the coil. I know where the leak is because I do HVAC. I only called them cuz it's under warranty and I didn't have my tools. Next is a leak in the flu pipe. Not sealed so rain is leaking through my roof, attic into my furnace and laundry room. Appointment scheduled for 9:30am. At 10:30 I called and was told our tech was sent to annother job and would call us. It's now 1:08pm and nobody has called, been to the hou

One star is being gracious. Do yourself a favor and avoid this place. Sweat it out or layer up and wait for anyone but Knobel. Multiple significant problems with my nightmare of an experience continue to arise. Shame on whomever runs this embarrassment of a business. Buyer be aware - you’ve been warned.

Very prompt when asked to check out the furnace in my house before winter set in. Tech was very polite and explained what the furnace needed to do when I explained what it would do. I highly recommend them and will call when it is time to check the A/C.

This business is a complete joke. The only thing worse than the lazy workers is the untrustworthy owners. Tone at the top explains it all. This business simply does not care about you or your HVAC. They want your money and that’s it. You’re on your own with the garbage units they sell.