Kool Temp Heating & Cooling

During the recent cold snap, our furnace was failing and the temperature in the house was well below the target temp on our thermostat. I called and left a message at Kool Temp very early (6 am). To my amazement, Amber (not a call service from a foreign country....but an honest to goodness local employee) called me back before 7 am and had me on the emergency schedule for that morning. Keep in mind that I was not an existing customer at that time. Service Technician Steve arrived a little later that morning and was able to diagnose our problems. We were back up and running that day, and Steve visited the next day to make additional adjustments and replace our old Nest thermostat. Steve was incredibly knowledgeable, and great to work with. Overall, our experience was so positive that

I used Kool Temp to install my tankless water heater within a year it started having issues. I had a technican come out to diagnose the problem he told me the system is fine I need to change my shower head, so I did. That did not help. I called back and told them there was still no hot water, it took about 3 days for them to come back out. When the technician come, he told me a valve in the heater is bad, he did not have any, so he had to order it. Now I'm without hot water for a week. The valve came and was installed by another technician we got hot water for about 4 hrs then it stopped. Called back to let them know that the valve did not fix the problem. Had to wait another 3 days before another technician came out and fix the problem. They billed me each time a technician came out even

Kool temp does not honor there work or products. They sold me a $7000 central air unit that was leaking refrigerant and are trying to make me pay $500 to fix it. I was told I had a 1 year warranty. To the owner Mike I will never pay for this!

So my waterless tank exploded and Steve was my tech. He was knowledgeable patient kind, and thorough. I would recommend his tech services anytime.

Kool temp just installed a new electric heat pump system in my home. They were great...working with owner Mike was a pleasure...got appointment, estimate and materials all in timely way.. the prices were good. the installers- Mike G., Angel and Gage- were terrific. nice guys, polite and worked hard, and they had to spend several days working outside in the cold. never complained. I would recommend this company highly. Im excited for my new heating system this winter.