Kru-Kel Co., Inc.

Sold me the wrong part then lied to me about it. Had my contractor verified that they were the wrong parts before install. Would suggest you being a certain color when going in there to get good service.

These folks are fantastic - some of these supply shops aren't helpful (or outright hostile) toward DIY'ers. I have enough skill to do the work with just a couple pointers, which the Kru-Kel staff provided without me even asking like they could sense that I was 95% there and just needed a little! From the first call to leaving the store, every interaction was helpful and kind. And as others noted, prices are fair (part I got was actually 75 bucks less than I could find online!) so I'd rather support local than enrich an online billionaire. And I got the part to fix my AC in a few hours, not days waiting on a contractor or a part from the port. Value is what you get, not just what you spend - this place is great.

Absolutely great to find a HVAC store that will sell to the public. Got new duct parts for my house! Will definitely go back if needed!

Always great service and selection of parts.

Showed up as a regular person (not a business), and they were friendly and courteous. The person immediately found the correct part for me, and it was cheaper than the ones I saw online at the big box hardware stores.