Lake Country Appliance Repair

The worst customer service that we have ever received. Technician was sent out to diagnose 2 problems with 2 individual appliances. Was told one needed a new temp probe and the other needed a control board. Two months later, I followed up with a call at which time I was notified that they were still waiting on one of the parts for one of the appliances. My question was, why wasn't I at the very least notified of this and not just left to wonder what was going on? Reply was as usual, "sorry for not following up with you. I asked "couldn't you at least send the tech to fix one of the appliances as long as you have the part?" Reply was "sure lets get him scheduled." On the day of the scheduled time....which was between 10-12, I took off of work the morning for the scheduled time frame. 12 o'c

I called to schedule service on our refrigerator that was no longer draining properly, so water was pooling on our floor despite numerous attempts to defrost ourselves. Noel booked the service appointment for the very next day, and was a pleasure to work with. Dean called me the next morning to provide an approximate arrival window, then I received a call within that window notifying me that I was the next appointment. Dean completed the service promptly and professionally, and was in and out with no evidence of him having been there aside from a now properly draining refrigerator. Lake Country Appliance Repair will certainly be my go to for any future repair needs.

Got an appointment with Abi in a timely manner.She made sure we were kept informed of technicians arrival. Dean, technician arrived ahead of time.Immediately diagnosed problem.Had replacement part in service vehicle.Built-in Refrigerator/freezer back in service within the hour.Everyone was personal and professional .Can’t ask for better service. Thank you LCAR Dennis C.

Can’t say enough good things about Lake Country Appliance. Got a repair done right before the holiday because they went out of their way to find the parts. Affordable, friendly, efficient, and clean. They give you options and don’t try at all to upsell. Highly recommend.

Had a great experience with Lake Country Appliance Repair, they were able to get my LG refrigerator fixed quickly and handled all of the warranty details. Thank you!