Lancaster Plumbing, Heating, Cooling & Electrical

Our aging high velocity central air system failed and we needed a new heating and cooling system in our home. We had several companies come out and give estimates for replacement systems but in the end we selected Lancaster Plumbing, Heating, Cooling and Electrical (LPHCE) and I am so glad that we did. LPHCE did an excellent job for us from start to finish. Our initial contact Ian supplied us with a wealth of knowledge regarding what our options were moving forward. He took the time to answer all of our questions and made sure to have multiple estimates drawn up before he left our property. He also kindly made himself available via text messaging when we had more questions later regarding our options. The estimate that we received was very fair and I got the sense that LPHCE was going to d

Mike D. was excellent. He was punctual, professional, and extremely knowledgeable. I honestly have nothing bad to say. To be transparent, I had another plumbing company out prior to this visit, and while the outcome ended up being the same, I didn’t get the best vibes. Mike was the complete opposite. He took the time to explain everything clearly and thoroughly, which made a huge difference. Despite the cold weather, Mike went outside and removed the vent cap from the pipe in our front yard. He explained that it wasn’t technically up to code, and once he educated me on why, I completely agreed. He then had me flush a toilet so he could watch the water flow and reassured me that everything was moving properly — even showing me visually, which I really appreciated. He made a simple but ef

I had a great experience with Lancaster Plumbing Heating Cooling & Electrical from start to finish. The woman who fielded my call was so wonderful. She was calm, helpful, and kind to say the least. She guided me through the process of intake and setup of service. I could tell she cared about her job and helping others. Today technician Mike D. was dispatched to our house. He was so easy to work with. He had a few questions, took a look at our problem and said what he was going to. He didn’t start anything without clearly stating what he was going to do and made my husband and I feel like he really wanted to fix the problem. At no point did I feel pressure or upselling. He really was there to help and fix the problem. He was great, I highly recommend him. Very knowledgeable and friendly!

My technician who came out Tylor Hughes was amazing. Very helpful and also gave knowledge of what was going on for us to have a better understanding. If any other repairs would be needed for plumbing I would ask for him specifically.

Every interaction with the team at Lancaster has been fantastic. They've responded to heating emergencies in the winter, and they were also incredibly patient coordinating a heating system install during a total remodel. Beyond their exceptional technical abilities, they all have cared deeply about doing the best job they can, and doing it kindly - they're the only people I've worked with who cover their boots when inside! Can't thank them enough for all they've done so far.