Lane's Well & Septic LLC

I called lanes well & septic service . described my problem I was having with my toilet not wanting to flush. he gave me a quote, and was at the house with in 30 mins. now everythingbis working fine. this company has been open for years. and I see why, excellent service. 100% A+. thank you so much.

Due to customer service is why I gave it a one star. I’m in Florida. I accidentally called this company. The gentleman was very rude on the phone. When I told him I was sorry that I got the wrong lanes drilling ,he hung up on me. maybe they’re good at their job but a customer service they suck.

The most arrogant person I ever met. Mike Lane Well & Septic gave me a price to repair 8 feet of drain line for 2500.00. He also pumped my tank and wanted the $450.00 check made out to him personally. A competitor did the repair work for 400.00. I wrote Mr. Lane a check for $450.00. The funds were not deducted from my account, the bank said no check for that amount was turned in. We determined I had grabbed an old account check by mistake ,so I called the company and told them what happened and asked that they notify me when the check was not paid and returned. Never had a call. He came to my house this morning being very rude and irate. Met him a few hours later and paid him cash, and I tried to explain again but his attitude suggested he was angry about the job he did not get. Again, ru

WARNING! VERY UNPROFESSIONAL & RUDE!!! DONT HIRE!!!! Had them come out to give me an estimate on a new system& within the first 2 minutes they were here, they're ripping the roof off my pump house, knocking the bricks down as he's telling me it's gonna cost $2800!!! Immediately I was upset and confused as to why they were tearing my pump house apart & as I tried to explain that I just wanted an estimate (I explained that to Mike on the phone before they got here)and that they were the first company that I had called so obviously I'm gonna get a few quotes, the owner Mike and his grandson got rude and jumped into their truck ans left!!!

Let me start by saying I'm not a review guy and would only leave one if it was warranted. So today I called Lane to get schedule a well and septic inspection for a client purchasing a house where this company covers. After telling me on the first call he could do It for a very high price I follow up on an additional call to ask some questions about the inspection. He tells me "actually we're busy next week" and literally hangs up on me. For some reason he was asking me questions about my clients loan when no one is requiring the inspection, we just want it to know for ourselves. I thought that was weird and sketchy, almost didn't seem like a legit service. A question he got upset with was me asking when the report can get back to us post inspection. I call back to see if he was just havin