LAZ Parking - Medco Redwood Street Garage

My wife and I both work at UMMC and have had monthly parking passes to the Redwood Garage for many years. We have never had a problem with the parking arrangement until today. Since returning from maternity leave my wife works night shifts and no longer needs her parking pass. I returned it to the Transportation and Parking Office for her today but had made the mistake of entering the garage with her card, so when I left work today I could not leave the garage with my parking pass because it was not used to enter (a system they use to prevent people who work at the medical center from handing off parking passes to friends going to Orioles or Ravens games). However, when I explained the situation and kindly asked the parking attendant to let me exit he said he would not unless I paid a $30

I needed a jump for my car battery, so roadside assistance had to briefly enter the garage. The attendant insisted that I pay for his entry, even though he was there for less than 10 minutes and didn’t park. She was unhelpful and completely unreasonable in trying to charge for a simple roadside assistance visit.

Decent garage but was a TOTAL RIP OFF! Call themselves public parking but cost was $20 for 1hr and 35 minutes on a Tuesday afternoon with no O's or Ravens games happening. Other area garages are only half that and validation discount for UMD medical appts. Absolute atrocious. NEVER PARK HERE!

Although technology is advanced and at the ready for many people, it would be helpful to have cash accepting machines. If cash is not accepted at a parking facility, clearly visible signage should be posted for patrons to see before entering. Unfortunately everyone does not have a credit or debit card. And $20 for 2hrs is a bit much. The location convenience is the shining star for this garage.

Great location but impossible to get out of after a game or event. Eutaw Street is constantly gridlocked and it was chaos coming out of the garage. People were leaving through the entry lane.