Lennox Stores (Parts Plus)

The high calorie guy with the loud voice needs a freaking attitude adjustment. The customer service bar is low for supply houses but this guy crawls right under the bar.

Philip was very helpful and very knowledgeable

I’ve been in many supply houses over years. Every time I’ve been to this store, I felt everybody strived to be accurate and professional. Many times I’ve been able to have a healthy laugh with the staff while grabbing a part or something. Good culture is appreciated in times that’s not certain everywhere. Want to thank you guys for being solid and consistent through the years. It’s been a pleasure to do business with you and your team. Thank you

Worst customer service. Always understaffed. Good luck getting anyone to answer the phone

The entire company structure is anti-small business. Even the simple task of getting a quote for equipment requires an act of congress (emails and account verifications). I was informed that my account automatically gets put on hold after 6 months of non-activity. Ridiculous!