Lone Star Heating & Cooling

Absolutely disappointed with this company and communication throughout my experience. Right now is a giant ice storm and freeze in Texas and my heater has been out since last Sunday. They came out to diagnose it and approved my claim but scheduled my repair on Saturday Jan 24th on the day of the freeze. I knew they would cancel… Turns out they didn’t even have the part and the repair man was not even informed of my appointment. Their warehouse doesn’t open until Monday so my house is absolutely freezing. I am beyond angry and disappointed on how long it took for them to come out and then to not even be able to repair my heater before the freeze.

We were having AC problems and our home warranty had LoneStar come take a look. Korey and Tim did an amazing job. Very knowledgeable, thorough, and honest. Highly recommend!

Lone Star Heating & Cooling is THE BEST. I had a heating/cooling system that was original to my 22 year old home. Tim or Victor had been out several times this year to repair either the heat or the air. Each time their service was prompt, dependable, and extremely reasonable in price.. Never a bad experience. Never once was I pressured to get a new system - it was quite the opposite: "run your system until it won't run anymore." When that time came, Tim and his team did a wonderful job on the new system installation. As usual they arrived early or right on time and went straight to work. They cleaned up EVERYTHING at the end of the installation --- you would never know they had been here. Tim explained the new system to me, showed me how to operate the thermostat and said to call

We have had Tim & Lone Star come to our house twice now & once to install a mini split in our garage & now replacing the outside unit. Both time great price great service & great people doing the job. We will use them every time.

Mr Marby, I do apologize for the previous 1 star review, and I appreciate you responding and correcting me. I also sincerely apologize if this previous review may have affected any business transactions. Have a great thanksgiving and god bless!