LONG ISLAND POOL CARE CORP.

We were having a great overall experience with this company for pool care, but then we hired them to replace the liner and cover. Mistake!! Job started in March and wasn’t done until August - with lots of drama in between. We decide to reduce our final payment by a small amount for the headache, delay and problems they created. As retaliation, they told us today that they won’t close up for the season, which was scheduled for later this week. Disappointing but oh well! They’re not the only fish in the sea and we’ll be sure to spread the word.

I scheduled them to clean and fill my hot tub. They haven’t showed up. Each time I call Lisa says they will put me on the schedule that day but it never happens. I’ve even stopped by in person and been reassured that I’m on the schedule but to no avail. Not worth the hassle or runaround for the price.

Very knowledgeable management and staff, excellent customer service and communication skills We have been using Long Island Poolcare since 2016 and they have been wonderful to us. I strongly recommend Long Island Poolcare for you, your family and friends.

Unfortunately, our experience with this pool care service was a headache at best. Our pool took nearly a month to be opened property, and when asked to be given simple updates on when new parts would be delivered/installed, we were met with no useful answers, no useful information, and no useful next steps - leaving us in the dark with a pool unable to be used properly. We did receive a full refund but we have gone with another pool care company.

Genuinely nice people. I called in a jam and needed help. The gentleman that answered the phone helped me with a pool heater part and assisted me getting that part in a warehouse in Riverhead. No charge and what a nice thing to do for someone he didn’t even know.