Lopez plumbing rooter

I contacted Lopez to schedule a septic tank cleaning service. From the very beginning, I was clear that I had never used this type of service before and needed some guidance. I asked about the service fees and was transferred to the dispatcher, who scheduled the appointment for Friday she called one day before to confirm I told her to switch it to Monday. At no point during the call did anyone mention any additional fees or conditions, only that the technician would come out to perform the service. On the scheduled day, the technician arrived and informed me that he would need to charge $350 just to use a locator to find where the septic tank was buried. This was the first time I heard about such a fee. I explained that I could uncover and locate the area myself, and told him that I would

I think they also have the same phone number listed under a company called Septic tank guys. Do your due diligence and get more than one quote from other companies because this company wanted $2500 fee for septic tank pump and cleaning hydrojet. Not happy at all with this company.

Just like Brant left a review, I’m doing the same. They quoted us $385 to pump 500 gallons, did half the work, then said the service is done and need to pay another $385 to complete the pump. We agreed to pay more and the technician left to “empty the tank”. No wonder they couldn’t finish the service and tried charging us more. We ended up cancelling the service, paid the $385 and stopped dealing with these scammers. FYI, both the pit and area drain had approximately 250 gallons of water in there. The picture's is what the claimed to be 500 gallons. They’re lucky I even paid the $385.

The supervisor it’s very professional, and I consider him with a good experience and the officer has good customer service. Really recommend them for any plumbing services!

Gross overcharging and attempted extortion. Lopez Plumbing and Rooter quoted $485 to pump my septic system. They started the service and told me told me they needed to make a second trip because their tank was too small to hold all of the waste in my system. They then told me they needed to jet my septic tank to break up solids because the pumping station wouldn't take waste with solids. They told me this would cost an additional $900, and they would have to come out the following day to do the work. After they left I called and told them not to come back because I suspected they were being dishonest and told them I would pay the bill. They told me the bill was $1,940 for a service they quoted at $485. I argued with them that this isn't what we agreed to, and they didn't inform me of any