Lowe's Home Improvement

Lowe’s has been a convenient and reliable resource for our company, Florida Elite Roofing. They consistently have the supplies and tools we need in stock, which helps keep our projects on schedule. The stores are easy to navigate, the staff is helpful, and the ability to order online and pick up in-store makes the whole process even more efficient. The locations are convenient to our roof installations in the Orlando area.

Had a great trip to Lowe’s recently. There were several staff members who were very friendly & helped us get a Christmas blow mold display. I didn’t catch their names but both guys were very nice & made sure we were helped quickly. At customer service KeKe assisted us; and she was awesome. KeKe was very friendly, professional and attentive. She was detailed oriented and very nice to everyone who came her way. Awesome staff at this location. Store was clean, well organized and we were able to have a successful trip.

I visited the Lowe's Home Improvement in Altamonte Springs yesterday— 02/23/26, to purchase a new water heater, and the entire experience was outstanding—thanks to the incredible team there! From the moment I walked in, I was warmly greeted by Scott and Joanna. They welcomed me with beautiful, genuine smiles and listened patiently as I explained what I needed. They kindly directed me to the Appliance department and told me to ask for Dan. Dan turned out to be an absolute gem. Dan was delightful from start to finish. He listened attentively to my situation, showed real empathy (I could see it in his expression—he truly understood my frustration and urgency), and asked thoughtful questions like the tank size I needed and how many people live in my home. He then took the time to show me sever

I want to recognize Angela from Customer Service for helping me with an issue on my Home Depot credit card. I didn’t even realize my no-interest financing had ended until we called the credit card company. I went in thinking my balance was around $2,100 and was told it was over $3,000, which really scared me. Angela took the time to help me call and figure out what happened, and that’s when I found out the interest had been added after the promotion expired. Because of the daily payment limits, I couldn’t pay the full amount that same day. Angela told me to come back the next day and she helped me again to finish paying it off. She even followed up after that and contacted the credit card line to make sure everything was updated and my account was fully clear. I’m really thankful for he

I typically have a great experience when I visit Lowe’s but Dan in appliances added a special touch of wonderful customer service. He shared his knowledge and let us know when something he said was an opinion and I greatly appreciated that. He made purchasing our dishwasher a breeze and a pleasant experience. Go see Dan for any appliance needs you have.