Lowe's Home Improvement

I recently purchased nearly $1,500 in electrical supplies from the Lowe’s in Southeast Aurora to completely rewire a home. After finishing the project, I had five items left over — four remodeling boxes and one switch — totaling about $20. I did not have the original receipt with me, but the associate was able to look up the purchase using the credit card I used, which confirmed the purchase date. Once the date was verified, I was informed that this location strictly enforces a 90-day return policy with no exceptions. I understand policies are important, but this was a $20 return tied to a much larger verified purchase. As someone who spends multiple thousands of dollars each year on remodeling and repair work, losing a loyal customer over a minimal return seems shortsighted. I attempted t

Devon in the Lumber department is exceptional. We recently brought in some difficult-to-handle wood that needed repurposing, and he went above and beyond to get it cut for us. This was my second time working with him, and his professionalism, friendly attitude, and genuine willingness to help are consistent every time. It’s rare to find such dedicated support—Devon is the main reason I’ll keep choosing this Lowe's location. Thanks again, Devon!

Not bad, pretty good store. Has a nice military discount (10% off everything), has tons of products for whatever you want. Not too crowded and had no wait for checkout or to get the paint. Prices are pretty average, recommend if you are in the area.

DO NOT SHOP HERE!! Not only am I Having the most unacceptable experience with my local Lowe’s store (24505 E Wheatlands Pkwy Aurora, CO), management is completely uncaring and unhelpful- telling me too bad there’s nothing they can do but is there anything else they can assist me with! I Ordered a new dishwasher on 11/29 in Person at the store and chose to have them install it since they had an installation rebate-instead of having my appliance repair guy install it for the same price. I was given a calendar of days to pick for installation, which ended up being a couple weeks later on a Sunday (12/14). The week before the scheduled installation, I find out from the installation company that they do not do installs on Sundays so I had to reschedule the installation for today (12/20). Thi

The best customer service around! Archy and Jeff were incredibly helpful. I have visited so many Lowe's and this one is by far the best for helpful folks getting that project done. Jeff is so knowledgeable and I believe he could probably help with almost any project.