Lowe's Home Improvement

Last visit was pleasant. Needed a new well bladder tank, which was high up on a rack. Not only did I get close to immediate assistance, but once that was down, another associate stepped in to make sure I had everything I needed. Again, it was unexpected, but I have to say great customer service.

Returns suck! Nothing like Home Depot. Tried to return universal rg6 connector I bought to shorten cables for new tv antenna system through home which didn't fit rg6q cable but are universal surpose to fit rg6 & rg6q. Came in pack of 10. Then with my luck the first 2 went right on rg6u cable. But then all the others where rg6q and superman couldn't put them on. So went to return because not universal. Lowe's wouldn't take them back because not all 10. Dispright what I told them about 2 working then rest not universal as sold. No must have all for return. No credit, no refund keep them by our policy. Sad treatment. At only a 1 dollar a piece could have refund partial like 8 dollars to keep the customer happy and keep business but no. Now have these which will never use in the rest of my l

5 hours and counting. I am still on hold with Lowes and no one has been able to help me. I paid for a gas dryer, installation and removal of old dryer. When the dryer was delivered 2 days late, he said I had to hire a professional to install the dryer. Hours later on the phone, no one at the local store in Avondale or at corporate knows how I should get this dryer installed. REALLY! They haven't recommended who I call to do the installation and they haven't figured out who at Lowes would do the installation.

Generally I find the staff to be helpful. I have noted that staff seems to be less plentiful later at night though, so going before 4:00pm is a good idea if you have lots of detailed questions.

Was very impressed with the quality and care of their outdoor gardening department. It is evident that the workers take pride in the presentation of their plant products. Went to a couple of nurseries prior to going to the Avalon Lowe's and honestly feel that Lowe's had better looking plants as well as a larger selection.