Lowe's Home Improvement

Lowe’s is my place of comfort! I always know that my homes and farm needs are complete and improved with a Lowe’s. The employees are full of supportive help and knowledge.

I have to write a review, just and simply because Allison, a customer service representative deserves one. Allison is truly a wonderful professional. She is very kind, attentive and helpful. Lowe’s should have her training people.

Lynn is absolutely outstanding! She was super helpful and patient, taking the time to guide my husband and I through paint selection, hardware for my front door, and even a few ceiling fan options. She really went above and beyond to make sure we found exactly what we needed. What an exceptional person and a great team at this location!

While checking out of the garden center, the cashier, Karen, started yelling at us and every customer as they approached the register area - “Stand further away from the register! You’re on top of me! Have some respect! You’re carts are touching!!!” She then turned to another customer and said “These people are so disrespectful of boundaries!” I didn’t respond - was afraid she might start crying. Very odd behavior. This was 5/18/24 at 11:40a in Chester. I’ll stick to Home Depot where their employees are more emotionally stable.

I am writing to formally complain about the unacceptable service I received during the delivery of a refrigerator I purchased from your store Service Failure - I requested that my old refrigerator be moved to the garage as part of the delivery service, for which I had already paid the associated fees. - The delivery team removed the doors from my old refrigerator to facilitate the move. However, when I asked them to reinstall the doors after placing the refrigerator in the garage, they refused to complete this task, despite it being part of the agreed-upon service. - I did not intend to discard my old refrigerator, and their failure to reassemble it has left it unusable, causing significant inconvenience to my family. Unprofessional Conduct - The delivery team displayed a rude and dismiss