Lowe's Home Improvement

I love Lowes in general but particularly like the Cagan Crossing Lowes. The associates at this location are exceptional, particularly the manager who assisted me yesterday in the pickup/returns section—she went above and beyond to help me and my daughter. Very refreshing to encounter such great customer service. I highly recommend Cagan Crossing Lowes.

After speaking to several people from Lowe's, ao smith, and the plumber to replace my 3yr old water heater with warranty i was very frustrated. I went to the Lowe's at cagan crossing to order the unit and after speaking to several people who couldn't help me i finally talk to Ryan Klein the assistant store manager. Ryan was beyond helpful. He helped order what I needed, get it delivered and pick up old one so I could get reimbursed. He turned a frustrating situation into a more coordinated event. Thank you Ryan, you are an asset to Lowe's.

5 stars for the garden center at Cagan's Crossing south Clermont--the best in the area. Shout out to the garden center manager: everything is organized, stocked, very nicely displayed... and it is easy to find what you are looking for. The cashiers are friendly too.

Matt was the associate who gave us an assist and a price break on an item I wanted but box was beat up both ends. He said if anything was missing, he'd find comparable in the store to replace (lots of small parts). But everything was in it, took 3 of us helping each other to put steel shelving together. I love it, great size, so happy with discount and purchase. Tempted to get another one!

Really excellent customer service. Yew (plumbing) and Tatiana (self check-out) were super kind and helpful. The store is clean and well organized.. not much else to say!