Lowe's Home Improvement

What a great store. For the past 18 months I have been working exclusively with this store to help with our properties in Georgia, South Carolina and North Carolina. I can’t say enough about this entire store. We are a pro Customer as we manage properties. The protest is amazing. The returns desk is good and customer service is awesome, but I want share what recently happened. This past week we were supposed to have the worst ice storm in 20 years. We did not have a generator for one of the properties and at the last minute on Friday before the storm was to hit on Saturday I went to Lowe’s and of course they were sold out of generators. They told me they would have a truck coming in on Saturday, but there would be a line waiting for them. I was there bright and early on Saturday and there

This is in my opinion, the best staffed and helpful Lowe’s in Greenville SC. I want to give kudos to their employee Carol who helped me yesterday with measuring and cutting a perfect fit of plexiglass to replace a garage window. Thank you! It’s perfect!

According to Lowe’s return policy listed on your website, items purchased through Uber are eligible for a store credit refund when returned in store. When I attempted to make this return, the employees assisting me were rude and dismissive. I was told that this was “not how their specific store does it,” despite the policy being clearly stated online. The lady assisting me stated that the refund would be sent to Uber. This is not the policy for Lowe’s or Uber. When I asked to speak with the store manager for clarification, the situation worsened. The manager (Sergio) came out laughing with the employee and behaved in a highly unprofessional manner. He did not provide any assistance, explanation, or attempt to resolve the issue, and I was effectively dismissed as a customer. He restated th

I purchased a GE EasyWash range on November 6, 2025, and scheduled delivery for my day off on November 18, 2025. The website specifically advertised delivery by November 18 for $39.00. I also received an email stating I would be given a four-hour delivery window the day before. Late in the evening on November 17, I received an email stating that my delivery had been pushed back to November 25. I called the number provided, but the line was already closed for the day. When I called back the next day, I was told the range did not arrive at the warehouse until the 17th and could not be delivered on the 18th because the trucks were already loaded. I was then told the earliest delivery would be the 19th. Because they still couldn’t give me a delivery window until late on the 18th, my wife had

Two evenings ago (12/1) I went into the Lowe’s in North Greenville SC (store 1718) with the intention of buying an “over the range” stainless steel microwave. We also wanted to look at dishwashers while we were there. It was about 5pm (+/-). The appliance department was barren of employees. To his credit, a guy from cabinets/countertops came over to try to help. As a result he was trying to cover both areas. I told him the microwave we wanted. He checked, and it was in stock. Before writing it up I said we wanted to look at some dishwashers, so he started the order but left it open. He also helped us start to look at dishwashers (we wanted black, and not too expensive, etc). About this time reinforcements came in the form of another employee. The cabinet guy told us the new