Lowe's Home Improvement

If you’re a truck driver and they set your appointment for 4am for wallboard ,don’t even wake up this place don’t care it’s so disrespectful and rude not to be unloading at the according time place is the worse .

I went here looking for a drill. I saw about 3 to 4 associates, walk past me, and I asked them if they can help me get a drill out of a case. They couldn't find the right associate 45 minutes later. I grabbed a manager. I asked for a particular one that was on display. They grabbed it, they checked me out. I got home and it was the wrong one. So I just ended up buying it online and I'll exchange it some other day. Lousy service, maybe I'll drive the extra ten minutes to go to a different lowe's but thank you to the manager that helped me lady that starts with a T

Worse customer service! After pushing my large cart with boards and long product around, I got to the front and saw there was a lower price on Romax so I had her ring me up a roll of Romax with my purchase. After I paid she printed the receipt and I looked at the receipt and it charged me more than what the big sign says for the Romax, so I asked her to simply fix it and she said no you have to go over to customer service. No apology or anything she didn’t care, I said just refund it then and she said again you have to go to customer service since I’ve already finished your purchase. If they can steal your money at the register, they should be able to give it back to you at the register just saying. Lowes policies are not Customer considerate.

This is without a doubt the best love I've been to anywhere! They always have what I need in their customer service is exceptionally fantastic! Thank you Lowe's of gun barrel City Texas!

If I could give zero stars I would!!!! Horrible experience with custom blinds. Don't waste your time or money!!!! Customer service is bad especially from Brady the store manager. Been waiting for a call over 4 days and obviously he doesnt care about unhappy customers who spend over $5000 on the purchase of new blinds. Looking a past reviews I guess I am not alone. I would stay far away at least from this store!!!!!!