Lowe's Home Improvement

My wife fell in love with this silly looking thing- a seasonal holiday item that was the last one on display. The fake bark around his body was loose and practically falling off. He was in pitiful condition. She asked for consideration on the price because he was in such poor condition. Shame on you Lowes for denying her request on a damaged item. I would have walked out, but it was love at first sight with her cross eyed “Loggerhead.” We nursed him with some Titebond and his fake greens are now live fresh greens. At least a 10 pointer, sporting a bow tie and an odd looking bird cleaning up some nits he picked up in your store. Bah humbug to Lowes. We’ll have laughs every year in spite of you.

Tried to return an (unopened) ceiling fan today - I told them store credit was fine as I needed something else. They told me they would not accept it because it was outside of the return policy. Even though it was unopened and still actively being sold in the store. I will no longer be shopping there for my home renovations.

Best Lowe's I have ever been to. The people there are so nice and helpful. More Lowe's should strive to be like this one!

Had a good in store experience on my 2nd visit, we wont involve the first. Anyway purchased 4700.00 in appliance, 2 Ranges, 1 washer fryer set and a over the range microwave. Following day started receiving messages about delivery from a couple of different stores but all items were accounted for. Day before 2 items were to be delivered Dryer and 1 Range, I received a call stating the items were not available and I needed to come in and choose replacement items. Now when you shop for appliances al of the choices are there for you to choose from and no point in time was I looking for a second option. I cancelled the entire order and had to return to the store to receive the complete refund as they only credited part of it stating i took the other items. Long story short terrible experience,

We visit this Lowe’s location frequently and always have the best service! The last couple times we have visited Bridget has helped us. She is incredibly insightful and super proactive in helping customers find what they need. She helped us count out tile for our bathroom project, and even helped us repackage every single piece in safe, protective boxes to ensure that they didn’t break! When we finished working with her, she introduced us to John and Zach, who helped us with lots of questions regarding framing out a project on our house. They were very helpful. This location clearly prioritizes hiring people who care about high quality service and commitment to helping customers feel empowered to take on big tasks! Thank you Bridget, John and Zach!