Lowe's Home Improvement

There is only 1 reason I come to Lowe’s and it’s because I prefer the paint selection. I usually go to Home Depot in Shrewsbury because they have the BEST customer service! Today’s experience is exactly why. Daniel in the paint department didn’t seem too happy to be working on a Sunday. When I approached the counter with a gallon and color selection, he just looked at the color, grabbed the can and marched back down the aisle to swap it out. I asked why he needed to do that and he said I needed a Base B. I asked to confirm if it was still Eggshell and he turned the can and pointed to Eggshell, as if to prove he wasn’t an idiot. A smile, warm welcome, compliment the color, ask what room I’m painting, a quick explanation to tell me what he was doing would have avoided my review on his lack o

It's Lowe's Hudson what more can I say? I never have a problem finding a lot of items I'd love to buy, & those I need to buy as well. Starting with the garden center. The store seems to always be well organized & most items are in stock. The clearance racks are where you can find some amazing deals on various items. Parking lot is good.Recommend👍🏻

The store is clean and well-stocked, and the staff is knowledgeable and friendly. I found everything I needed for my project at competitive prices. Highly recommend!

I am currently building my house, which means I go to this Lowe’s almost every single day. Unfortunately, the customer service experience has been consistently frustrating. Returns are always a problem. Employees seem unwilling to help, poorly trained, and often act as if customers are bothering them instead of doing their job. As a paying customer, I expect professionalism, basic respect, and clear assistance — especially in a store that serves contractors and homeowners daily. This location seriously needs better training and management oversight. A customer should not have to struggle every time they try to return or exchange an item.

Strongly recommend this location. The manager Brian and Appliance Associate Henry were amazing, friendly, and extremely helpful. They genuinely care about helping their customers and will certainly be returning to this location.