Lowe's Home Improvement

I love Kobalt products and think they are a great quality for the price. I have spent plenty of money over the years at this location and I truly appreciate the veteran recognition. I also like that this Lowe’s is conveniently located close to my home. I have made multiple purchases such as power tools, toolboxes, grills, a refrigerator, a washer/dryer and much more. The reason I give two stars is due to the customer service or lack there of. One of the guys who works in the tool area is a total grump and consistently acts like you are bothering him if you have a question. It’s not due to a bad day as he is consistently rude. I have encountered other rude employees as well at this location. You need to retrain these employees on how to treat customers because quite frankly, they are disre

Excellent!!! Bravo to Rockie !!!! The BEST customer service I have ever had at a Lowes... She helped my husband and I with an appliance purchase...she was so friendly and kind AND knowledgeable...we were in and out in 30 minutes with an appliance carefully loaded in the back of our truck.. Thank you to Nya as well... Thank you ladies!!! Lowes better hang on to you all !

On 2/18/2026 I received the worst customer service at the return desk. The cashier was rude and and unable to resolve a simple refund. I bought 5 totes and several 2 x 4s on Saturday the 2/14 and came back Sunday and bought 5 more totes at which time the cashier at lumber informed me that I didn’t receive my Lowe’s reward customer discount for Saturdays purchase. So I came back to get my refund on 2/18 at which time the cashier(Katinia) told me that I wasn’t a rewards customer. Nearly an hour later after asking to speak with a manager a younger gentleman came to the service desk and told her how to do the refund. When I got home I checked on my rewards status and have been a rewards customer since 2024. I will be going across town to the other store from now on.

I used the self checkout scanner and was charged for an item I didn't have. Charged me an additional $17. Be very careful with those self checkouts. Probably won't go back to this Lowe's again. Be shopping there since it first opened.

The store itself always has what we need for home improvement projects. I have gathered all my supplies over the last three years from this store for home projects. Ive also had appliances delivered from this store and the delivery workers have always been professional and quality service. 💯💯💯