Lowe's Home Improvement

Apparently when you order a $550 toolbox it’s acceptable to deliver it in this condition and then offer you $25.00 gift card or 10% back. Every single side is damage and the emblem is ripped off. I don’t even know how you decide to deliver something in this condition. Insane. Now I’m waiting on them to exchange it 4 days from now when I needed it today. I asked for $100.00back and we would call it good and they didn’t even consider it. Absolutely no sense of urgency or any amount of empathy to correct the situation.

This Lowes has three different Flock Surveillance cameras in the parking lots which has vehicle and facial recognition. They sell your data and patterns to advertising companies and government organizations.

Placed an order the beginning of January for a battery for my motorcycle. They said it would be in by the 13th at the store. It’s now the 17th and the computer woman who’s not even real. Just keep telling me it’s on his way. Can’t even get to a human to figure it out pretty poor way of doing in business.

I went in to buy a new washing machine. The associate that came after I pushed the help button said he would be right back. 20 minutes later he was assisting another customer. Then he proceeded to leave as his shift was over. The next associate that showed up said he would grab the appliance as well and meet me up front. 40 minutes later he arrived saying it was hard to locate. I won’t be going back.

the customer service boys were just standing there like "doyyy???" when i had requested help looking for something. they were kinda giving useless lollll. i just walked away cus it was so awkward. but then this super kind lady with glasses saw and helped me out instead so shouts out to her!!! gonna order online from here on out xoxo