Lowe's Home Improvement

HORRIBLE DELIVERY SERVICE, DO NOT BUY APPLIANCES AT THIS STORE IF YOU WANT THEM DELIVERED.. Lowe's does not have control over the third party service, which is crazy, I have never seen a subcontractor directing a contractor. Most of the delivery crew is rude, lazy, and deny to do whatever could take more time in the installation even if is part of their job. We have been buying appliances from all over, and Lowe's has been the worst experience. It used to be good when Lowe's employees did the delivery. Last year we bought washer, drier, fridge for a new unit it got delivered without a problem, the guy was rude but it did not make a big deal about taking the door off just for safety, this crew came from SLC area if I remember correctly, shortly after we have other set of appliances delive

I have been a customer for years at this Lowes. One employee shines above all of the others. I have always been very impressed with Carrie. It is because of her that I continue to shop at this location. Carrie is very knowledgeable with everything. If I could rate her with more than five stars, I would. Thank you Carrie!

Waited all day for our carpet estimate to be done I have the paper copy of the appointment, I definitely understand why it's a free estimate they never show up! We called lowes around 10am if not earlier said they would reach out to who was going to do it and nothing. The estimate was scheduled from 8am to 12pm it's 7:40 pm homedepot it is!

I’ve been working with Lowe’s over the past two weeks to get new appliances installed in my home, and the process turned into a much bigger headache than expected. After purchasing three refrigerators and needing two of them returned due to delivery issues and defects, I was honestly at my limit. That’s when I was helped by Hayley, and she is the sole reason this review is five stars. From the moment she got involved, she took full ownership of the situation, immediately understood the problem, and handled the entire resolution with exceptional professionalism. She coordinated my refunds, ensured both returns were processed correctly, and even secured additional compensation for the inconvenience—something I did not expect but genuinely appreciated. In an industry where it’s rare to fin

Edit: Never coming back to this location ever again! Do not go here if you expect the labeled prices to be correct. Do not go here if you wanna compare barcodes for all your shopping with the prices that are labeled on the shelf. We were checking out with a ladder that was labeled $64. So we trusted that the price was legit right? Get up to the register to pay and the ladder is $89!!! So we asked the cashier at self checkout why the price was different. She told me they would honor the price if the last four of the barcode matched the one on the shelf. Guess who had to do it? ME!!! I walked my butt over to the location of the ladder and of course it doesn’t match! And not only did it not match the ladder we took to pay, it didn’t even match the ladders matched up with the labeled price!