Lowe's Home Improvement

Lowe’s in Oaks, PA is one of those stores I find myself coming back to often because it just makes shopping for home projects a lot easier. The layout is spacious so you don’t feel cramped walking through the aisles, and it’s organized in a way that makes sense whether you’re looking for tools, appliances, or simple household items. What stands out is how well-stocked it usually is—rarely do I leave without finding what I came for. Customer service here has been consistently good. The staff on the floor are approachable and willing to help track down an item or point you in the right direction. At checkout, things move smoothly whether through self-checkout or with a cashier, which makes the whole experience quicker, especially on busy weekends. Parking is never an issue either since the

We bought a washer, dryer, fridge, microwave, dishwasher, and range at Lowe’s. Which for all the items It was a decent price but still cost thousands. We did order delivery, install, and haul away. They delivered and the delivery guys didn’t install anything and didn’t speak English so they literally just left. I had to call someone at Lowe’s to reschedule the service (which the second delivery team was great). There was some issues with installing the dishwasher that then required a plumber in which the plumber ended up installing the new appliance to not leave water turned off for days, but then Lowe’s needed to come back for the haul away portion. Despite calling them 3 times to schedule, I didn’t get a call back to schedule and the final lady said that I can’t get haul away because Low

Had dryer delivered and turned on before delivery people left n bearrings were shot. Got a replacement scheduled asked for 2-6 pm delivery as had to work til 12pm doesnt these people show up 8:50am no call as request a co.plete nightmare. Oh, forgot about when you call no human answers AI does and does not underztand what customer is asking for as finally got someone to talk to and complete incompetance no help as is bad as AI was. RUNNNNN

Their holiday decorations are beautiful. My son loves going there to look at their Halloween and Christmas decorations. But I'm very disappointed with their appliances. We bought an LG dishwasher 2 years ago and it's already having problems. It's making scary sounds but it is supposed to be a super quiet dishwasher. I called Lowe's and was simply told to call the manufacturer and that there's nothing they can do. At least 2 years ago when our other dishwasher failed, Best Buy sent someone out to diagnose the issue and provide more service if we had chosen to repair it. A $900 dishwasher should not fail in 2 years. UPDATE: We decided to order another dishwasher through Lowes against our better judgment because they showed a quicker delivery of the dishwasher we wanted than other stores. D

Wanted to let everyone know I met Jeff the fork lift loader at Lowe’s in Oaks, PA today! He was so nice , so helpful as well as kind and personable. I had so many questions about appliances (especially dishwashers) and needed someone’s assistance and attention. He went out of his way to greet me, stop what he was doing and assist me with my inquiries and concerns. If it weren’t for Jeff, I wouldn’t have accomplished all my tasks in time. Thank you Jeff! It’s really hard to find good customer service these days and I just wanted to express my gratitude to him. He’s an excellent employee and a caring soul. Please recognize him for employee of the month. He’s a true asset to your company and organization. I’m always shopping at Lowe’s now just because of Jeff.