Lowe's Home Improvement

I just left Lowe's in Ogdensburg the woman working up front in charge of self checkout talked to me like I was an idiot when in fact I knew what I was talking about......there was an entire box of merchandise that was in the wrong spot under a sign that said 24.98 I did not know it was marked wrong although I scanned the item at self checkout and it rang as 31.98 before tax I asked the lady to please check the price because it was marked $24.98 she told me I was wrong and I grabbed the wrong item.....I asked her to please come w me so I could show her.....she said I cant leave here she then handed me to item and said take this back and go see that you grabbed the wrong item.....I was shocked she didn't offer to call for help or for someone who works there to go do a price check ......I wal

This Lowe's store really cares about customer service. Tim in the flooring department went way beyond what can be expected while trying to provide good service when my floors were installed. Clint in the kitchen department designed a quality kitchen that was affordable and fit my hoped for results. God bless them both!

I was at Lowes in Ogdensburg to with my wife to return a light that we had purchased in august online but only picked it up in oct that had a broken globe. We had asked the cashier at the return desk if we could return thier broken one and get a new one off the shelf but she advised us that because we were outside of the 90 day return policy that she could not do the exchange. My wife requested to speak to a manager about this so she called Pete to come out. We were also there to purchase another differant light that we had bought at the same time as the broken one so I was out to get that one when my wife called me back to the front to explain the situation about the broken light. My wife had explained to Pete that we bought the items online as we were building a new house and only picked

I recently made a purchase, but have misplaced my receipt and can't do the online survey. However, I wanted to give a BIG shout out to Jordan G. He helped me from the beginning of my purchase to carrying it out to my:)) The whole experience was exceptional! Thank you Jordan G.

Excellent Shopping Experience, but a Small Concern to Note Review Content: I had a very pleasant shopping experience this morning around 9:00 AM at our local Home Depot. I would like to sincerely thank Sales Manager David and his excellent team, as well as the two friendly ladies at the Pro Desk who provided me with professional and courteous service. They helped me find everything I needed and made the checkout process smooth and easy. However, I did encounter a small issue when leaving the store with the assistance of a staff member. I was stopped by a lady cashier, approximately in her 60s, who repeatedly checked my items in an unnecessary and inefficient manner. Despite showing her my purchase receipt and explaining the details, she seemed unsure and unable to verify my items prope