Lowe's Home Improvement

I would give 0 stars if possible. I am a contractor and spend around $100k on materials a year here. Not anymore. I had a job contracted with the city to install a fence at one of their new affordable housing properties so I ordered the materials for delivery. It was a hearty order of PT 2x4s. The 2x4s were absolutely terrible. Out of 280 I was able to use about 30. I had to load the other 250 (around 1600-1800 lbs) back up and took them back to Lowe’s on Capital Blvd. I parked outside to talk to the return desk lady(who is always rude) and she was rude like usual and said “ uh uhaaa you can’t return that here. You need to go down to the Pro Desk. I drove down to the other side and parked under where the loading zone is and went in. The manager on duty was an absolute unprofessional, confr

Bought some weed killer online for a great sale price, only for the store to say it's out of stock. Apparently it was still in stock. They just changed the price right after I bought it because they didn't want to give it for what I already paid. Any other store Lowe's size would have honored it, but apparently not these guys. Stay away from them and their fancy sounding price match hassle free BS. When it's inconvenient they won't stay true to it.

Julius was wonderful! He greeted us at the door this early morning with a gracious smile and spirit! Just what is needed during this Christmas season! He even found what we were looking for and brought it to us! Amazing customer service! We greatly appreciate workers like this who not only make a difference in customer service but also make a positive impact!

I am a firm believer that we are never to old to learn, if we are open to being taught. Usually depending upon the time of day, how busy the store is it can be difficult to find help quickly. I must say running into Joe who helped me with a hardware issue was the highlight of my trip. He was knowledgeable, and kind. Joe didn't just give me what I was looking for but taught me a valuable lesson that I will forever carry with me! Kudos to Joe who helped me with a few loose screws 😂😉!

Excellent service from Jacobie! Five stars for Jacobie! After I struggled for half an hour trying to find the right gas logs, he stepped in to help without me even having to ask. He dedicated time to ensure I got the right fit, and the result is perfect. Thanks to him, we have a great working fireplace. Highly recommend seeking him out if you need help!