Lowe's Home Improvement

Measure never, get the wrong size, go back and ask for help and with grace they are their to help you. I had to replace my fridge. I didn't measure the depth of the space it had to go into so I bought a new fridge, not realizing that standard and counter depth makes a huge difference. When they delivered and got it hooked up I was overwhelmed by the size, but the next day when I went to explain my issue they were able to help locate a suitable replacement, that didn't cost me anymore money and had it delivered in 2 days. Shout out do Luigi, Justin and Keirra. They took really good care of me and all of my issues. So grateful they were there to walk me through my errors. Now I have a working fridge that fits.

This location did not have what I needed but I was greeted at the door and without asking someone was very helpful with a few questions I had while shopping. No complaints, I'd recommend this location

I came into Lowe’s today to purchase a Microwave for an elderly couple who I help with random house maintenance. While I was driving there I got a text from a tenant that I manage a house for who told me their dishwasher is having troubles and needs replacement. I walked around for a bit in appliances to see which microwave and dishwasher I could purchase. There was 1 person working the appliances helping someone already, the. myself and 1 other person waiting for help. The employee noticed us waiting and quickly called for more associates to come help in appliances. Within 5 or so minutes someone (Kiera) had come over to ask if I needed help. I told her I wanted to purchase a microwave and walked her over to the one I wanted which fortunately in stock so she went to the back to get it. W

Not all of my experiences have been the best with Lowe's. With that said I still give them five stars because of the manager Natalie who goes above and beyond for her customers. Thank you Natalie for your superb customer service!

This Lowe’s location has really gone downhill. I’ve shopped here often and usually had decent experiences, but this last visit changed my mind. I arrived a couple minutes after 9 p.m., and every source online—Google, Yelp, and everywhere else—listed closing time as 10. An employee stopped at the door, shrugged, and walked off when I asked if they were closed. A few minutes later, several other customers showed up, also confused. The same employee eventually yelled, “we’re closed,” and blamed it on “daylight savings time.” I genuinely thought he was joking—what business changes its hours because of daylight savings? When I asked to speak with a manager, he said, “he ain’t finna come see you, man. He on the other side of the store.” I asked to confirm that the manager, Alonso, was refusing