Lowe's Home Improvement

We live in a mobile home and we needed a water heater, 50 gallon which we have now. We already had ours replaced when we moved in and after 12 years, we decided to get a new one before the old one went out. For installation and purchase of the water heater, the cost was 3200.00. I let the lady know that we do live in a mobile home and she said that's fine. After back and forth for two days, they told me that they didn't think a 50 gallon would fit, even though, we have a 50 gallon in there, after measurements, etc. They finally called me and told me that a 50 gallon would fit just fine. Well when the installer came out, he said they typically don't work in mobile homes. (That lady over the phone couldn't tell me that). Then he proceeded to tell me that they may have to drill a hole and the

We went to Kris Kringle’s farm to get a Christmas tree the day it opened and there was a car line a Mile and a half long.(no joke) so we were not going to sit in line that long so we decided to go to Lowe’s because we knew they had live Christmas trees. We found a beautiful 8 foot Frazier fur for $64. We couldn’t be happier with the tree and the price! Thanks for saving the day Lowe’s!

We just finished our first building club for kids on Saturday morning at 10 AM. Kelly oversaw all the kids building their projects and she was excellent. She's amazing. She was kind she was involved with everybody so good thank you Kelly for a great experience. I hope the manager of the store reads this.

3years ago we bought a Samsung refrigerator from Lowe’s in Waterloo. Trying to be proactive asked who services them. We were told A & E Service. I now have a refrigerator and freezer that are not cooling and it has been down for a month. Lowe’s hands me a phone number to contact a Servicer. Which, which I had told the customer service person they do not service Samsung. I knew this because after a month of contacting Samsung and local servicers, we found no one. Still trying to get my unit repaired.

So I bought a upright freezer/refrigerator. They had to order it. I got an email saying it was in store today, and I could pick it up today. Today being 11/19/2025. I get there, and the guy at the customer service counter is completely lost. His badge said head cashier. I gave him my receipt. He stands there looking at it for a good 5 minutes. Then says to me he doesn't know where it is. He has to go ask another guy named Romando who is on lunch. So he walks away. About 3 minutes later he comes back with another guy. Sends that guy to find my freezer and pull it from the back. He said he, and another associate would get it loaded. I asked him if I could pull my suv around. He told me where to park, and that they would be out with my refrigerator. Well after waiting for about 10 minutes I g