Lowe's Home Improvement

When I asked about finding a color for the interior of my bathroom to match the paint color I scuffed, the Customer Service representative named Lee said “I don’t know what to tell you ” even though we had a picture of the color and matched it by the color pallete w/ a thorough explanation of what we needed assistance with. He was slightly more engaging after he seen we were getting a little agitated with his nonchalant and indifferent attitude. Instead of giving us a quart size amount of the paint Old Towne…he made a gallon sized and was visibly upset he had to redo the process over again. To work in customer service, it should be noted employees generally should have a friendly and open charismatic personality and/or demeanor. When customers ask questions, don’t make them feel stupid or

This is the worst Lowe's ever. I went to pick up my order, curbside order. I had to go inside and no one was helpful. I had to asked three different people for help. I went to asked the lady cashier thst worjs right next to the check-in area what I needed to do if I have curbside order and she was rude and shaking her head the whole time and giving me an attitude. It was my first time ever doing an online order so I didn't know what to do. I was very polite to her, but she seemed lazy and just leaning her stomach against the register. I'm never coming here again. But the guy that brought my items to my car was helpful and polite.

Von & Nicole the Mrg. on duty were extremely helpful on a return. Both were efficient, customer focused & professional. They should be commended for their high quality service. This is the only second time I’ve been at the store & would come more often but I live quite a distance from it. But I will be sure to come again. Thank you Nicole & Von.

The store can be a little slow at certain things like picking up an order and also maybe indicating an order was picked up but wasn’t. However, overall, good experiences as this store consistently. Juan was very helpful in a recent issue I had and seemed to be going above and beyond. Seemed outside his wheelhouse but he made sure to figure out a resolution for me without me having to stop into the store. Really appreciated that.

Decent location with a good variety of plants, household items, building materials, grills, mowers and more. Centrally located. We like to bring our pup here and have never had any issues with the same. The garden center is always well stocked during the peak times. The credit card gets you a 5% discount... they may have financing deals. All employees I encounter are generally friendly and helpful.