Loyal Plumbing Heating and Cooling

Had a high efficiency (97% 70,000 btu 2stage) gas furnace installed to replace my 29 year old 80% single stage. Had gotten 3 separate quotes one company apparently didn't want my business but loyal plumbing gave the best quote on brand, efficiency and warranty. The estimator and the install techs were very friendly, knowledgeable and professional during the whole process. Would and will recommend them to anyone looking to replace or upgrade their furnace.

Great service. Unfortunately found out my water heater was not going to last much longer, but they were able to install a new one same day. Zack worked with me on understanding my options and was able to help me get 0% interest financing for a year. Would easily recommend them

I had a great experience with the plumbing team, Amanda and Kiedrich. They were very timely and arrived when expected, which I really appreciated. Both were professional, respectful, and kept their work area clean throughout the job. They went above and beyond by checking for any additional issues to make sure everything was working properly, not just the original concern. Amanda and Kiedrich also did an excellent job explaining what they were doing, what they found, and how to properly maintain the system moving forward. Overall, they were knowledgeable, thorough, and easy to communicate with. I highly recommend Amanda and Kiedrich for their professionalism and quality work.

Furnace repair. Difficult because problems were intermentant. Our service was scheduled on a timely basis from friendly staff. Communication was excellent. Zack was friendly, thorough, professional, and provided excellent explanations of the issues. He's one of a kind! Loyal is definitely a cut above many repair services.

Very Very Nice Technician/Plumber Dalton was. Really a polite man. He Definitely knew the Business and lots of other things we had questions of, especially since we are new to the Rapid City area. All questions for now were answered and now we have new things to think about yet. Our plumbing is done for our sink, and no leaks or backing up into the sink is visible. GREAT WORK FOR US, DALTON!!! Thankyou and we hope to still see you on any other visit we might call, Loyal Plumbing for. Respectfully, Kathy & Doug Smith