Mad City Windows & Baths of Madison

Not a great experience with the office or product but it was all quickly resolved. My 5 stars is coming specifically because of Quinn & Brian the installers. They were professional, explained every detail and were thorough. 20 minutes after they left the door broke, they turned around and came back to fix it. That delayed them from getting home earlier and they even face timed me to see the problems the second time the door broke. By broke, I mean it would not close because a trim piece was coming off. Quinn and Brian need a raise for dealing with this project. MadCity you should keep them happy, you have two GREAT employees who are dedicated and good at their job and are very pleasant. They were the calm in my storm. The pictures are the before, after and with no door. After

Eric S. did an absolutely fabulous job installing our new tub and shower. Very professional. Showed up on time and worked diligently around our three dogs and my grandson Myles. Very personable with great attention to detail. The whole project was done in half the time that we were quoted. I am in awe of the job that was done. Thank you Mad City and Eric for the very pleasant experience. I will recommend you to everyone I know.

From the time of the estimated we knew we had the right company to do the job. John the man that did the job was great. He ripped out the old tile walls then smashed the hell out of a 50 something year old cast iron tub. He was very neat and rather fast at all he did. He tore everything out in a few hours and started putting the new bath back together the same day. All in all it took him about a day and a half. Which we thought was amazing. Like I said he did a great job and kept everything very clean. Would recommend MadCity baths to anyone.

Our service with Mad City Baths was everything we could have expected. They worked hard and did great work. Stayed on task and did all of the work in a one day. Our new bathtub is great for our children and we love our new look! 😊 I attached before and after pictures to show the great work.

Eric S. did a fantastic job with our shower install. We are thrilled with the quality of the shower as well as the craftsmanship of the install. Thank you!