Madison Heating & Cooling

During the current excessive heat wave our central air unit failed. The issue seemed clearly linked to the fan motor itself. I placed a call to H&C around 9:30 this morning, and provided the details and my guess about the source of the problem. They informed me they would let me know if a technician became available. Within only about 2 hours they called, and said they'd have a tech on site within about 30 minutes. José arrived about 27 minutes later. He was prompt, professional, and extremely knowledgeable. He accurately diagnosed the problem within minutes (I was wrong, it wasn't actually the motor itself) and had our unit functioning perfectly again in less time than it took him to arrive. Without question I would recommend H&C, and could not be more pleased with the service and profes

We've been waiting 3 months for our furnace, after several calls and no returned calls they finally called today and tried giving barley a 20 hour notice to come in the morning. Said we'd call back after rearranging our schedule and finally on the 4th call they picked up and said "well we didn't hear back from you so we moved onto the next person. " rude, unprofessional and really just not worth the headache they bring.

I'm sad to see the bad review about being belittled when buying an igniter. Maybe the guy was having a bad day. I've bought many igniters there for years and have never been belittled while doing this. I'm sure to have the model number of my furnace and all is well. And I'm a woman, so I get that pretty much at every hardware store, still, where guys feel the need to lecture and 'enlighten' me about things I already know. I have also had their service and estimates several times for my house and a rental, when the job is more than I can do myself. They have always come in way lower than others and done great work and answered my questions. Once they quoted me half (not kidding) of what Air Quality Systems actually charged me. Sadly it was too late to switch. When I talked to AQS to ask wh

Tried to set up a visit to estimate the cost of a new boiler; the woman on the phone was rude. She stated that it wasn't worth their time to bid on a project unless they were assured they would get the job. This company had done work for us in the past, and I expected more from them. Very disappointed.

I've used Heating and Cooling Inc for many years at my home, apartments, and hair salon business. Even during the busiest seasons they get to my issue in a timely fashion. I also appreciate that they are family owned/operated, knowledgeable, and reasonably priced.