Magnum Electronics

Had messed with the snap attachment for my Boston Leather pager case, which resulted in it falling off. My sweet Australian Shepherd found it before I did, so I needed a replacement. One call to Magnum Electronics, they looked up my original order, confirmed they had the part. In less than 24 hours from that call, I had parts in my hand. Outstanding customer service.

I needed batteries for our Motorola portable radios right away but my regular distributor said that it would be several weeks. I found Magnum Electronics online and saw that they carried the batteries I needed. I called them and spoke to Peyton, who was very friendly and helpful. They had the batteries in stock and once I ordered them, I had them in a few days. I will remember Magnum Electronics the next time I need radios or parts!

I can’t say enough how good the people at Magnum Electronics are. I ordered an earpiece with microphone. It was sent from the manufacturer. It turned out to be the wrong one. I contacted Magnum Electronics and Mrs. Heather Boots responded quickly to get the issue resolved. She was very courteous and explained what happened and got me the correct earpiece. Magnum Electronics will be where I will go again for any two way radio needs.

I have just recently started dealing with Magnum. There customer service is far beyond expected. I have placed two seperate orders in the past week. Both orders provided shipping and tracking info within a couple of hours of order placement. I received both orders within two days of ordering each one. Also, when I called on the phone to ask questions of a couple items, the ladies that answered the phone each time were friendly and polite and were extremely helpful. I will continue to give them my business.

The whole process of purchasing radios has been a tremendous process. The communication was fantastic and the timeliness of testing various equipment was spot on!