Malibu Pools Ltd

Malibu installed our pool at the end of last summer (2024). We were so happy with how it turned out! The process was so quick and seamless. They were great from the designing process to the installation. We have gotten so many compliments on the shape of our pool which was recommended by Malibu. They answered all of our questions and even went through how to clean and take care of the pool with us once it was complete. Our experience was great, would recommend them to anyone thinking of putting in a pool this summer!

Two generations of dedicated service from Jack and the team at Malibu. Fair pricing, on time as promised and the whole team over delivered from install, opening and follow up. Save your time, Malibu is all you need and you will not be disappointed.

Where do I begin? If I could give 0 stars, I would. Like many other people’s comments about this company—it’s absolutely shameful they are still in business. For starters, communication in the beginning was great until it wasn’t. Between Jack, the owner, and John, the wannabe owner, neither of which have been able to get their story straight. With screenshots and convos saved from both of them contradicting each other. First and foremost we were promised river rock and specific grading (to the point Jack spray-painted exactly where the grading would be). Long story short, the grading was not even close, and when confronting Jack about it, he agreed his guys don’t have a clue what they are doing (I have Facebook chat proof as well as text communications), not to mention John, the wannabe ow

I was having issues with a competitor and not getting any answers or follow up to the point I started looking for another pool company to finish my in-ground pool after months of delay. A few phone conversations with John and he had answers for me and a solution should my contractor not get my pool finished. John was professional and kept his word. Highly recommend Malibu Pools.

The staff here are always very helpful and friendly. The water tests and advice that is provided is very helpful when getting your pool back in shape after the winter months. We recently purchased 1.5 inch unions and a replacement back wash line from them. We will be back.