Mapco Exteriors LLC

We had an amazing experience with Mapco. After our tornado damage I struggled with my insurance company to want to take care of all of our damage. Jim Russo kept fighting for us all summer long to get them to pay for all of our damage. Jim and his team of workers replaced all of our siding and roof with extreme care and excellent clean up. Jim is one of the nicest people you ever want to meet, and he really cares and listens to all of your needs. If I could give ten stars I would do it.

Be careful when scheduling a project with the company. “Project Managers” are independent contractors and will take your money and not complete job. One of the companies representatives was working on a neighbors house and manipulated my wife and tricked her into a “discounted” project cost, took the money via Venmo, and did not provide an actual contract. While the project was small and cost a couple thousand dollars it remains incomplete with long gaps in responses or blatant disregard for normal business courtesy. The project manager keeps saying “we will be there today” “had to order more parts”, every day another lie. After multiple attempts to contact ownership the response from them when we were able to was that “it’s your problem that’s not how we do things” instead of trying to r

Ryan was the best at helping us with our roof. He answered all of our questions and took his time being thorough. Helped get us set up with financing, and worked with our insurance and city reps. I can't tell you how many times they had him running back and forth to our house!! haha I would definitely recommend.

Our roof was damaged in a hail storm, requiring an insurance claim and a replacement. Jim made this process incredibly easy and painless. He walked us through everything and kept us well-informed. The team of roofers worked extremely hard to get it completed in 1 day! Jim was on site all day to keep us informed of the progress and regularly cleaned up debris/nails. Very satisfied and would highly recommend them!

"After the storm, Chase was an absolute lifesaver in helping us get our house put back together. He showed incredible patience, taking the time to answer all of our questions and making sure we felt comfortable every step of the way. Chase worked tirelessly with our insurance company to ensure everything that should be covered under our policy was handled properly. His knowledge of home repairs was impressive, and he gave us clear options so we could make the best decisions for our home. We couldn’t be more grateful for his professionalism and dedication. I would highly recommend Chase and Mapco to anyone needing reliable, trustworthy help with home repairs!"